FAQ

Absolutely! We use only eco-friendly, non-toxic cleaning solutions that are Green Seal certified. All products are:
✓ Hypoallergenic
✓ Free from harsh chemicals (ammonia, bleach, phthalates)
✓ Safe for floors and surfaces where children/pets play
You’ll get a sparkling clean without worrying about harmful residues.

Not at all! 75% of our clients provide us with keys or door codes for convenient access. All team members undergo rigorous background checks and are GPS-monitored during jobs. You can choose:
🔹 Key pickup/return service
🔹 Smart lock access
🔹 In-person greeting
Your security and privacy are our top priorities.

Our most popular service covers all the essentials:
Kitchen: Appliances, counters, sinks, cabinet fronts
Bathrooms: Scrubbing, disinfecting, mirrors, floors
Living Areas: Dusting, vacuuming, mopping, trash removal
Extras: Bed making, interior window cleaning (add-ons available)
See our [Services Page] for full details and checklists!

Just let us know! During your free consultation, we’ll:
✓ Note specific instructions (e.g., ‘Grandma’s china cabinet’)
✓ Tag delicate items with red ribbon markers
✓ Assign senior cleaners for valuable collections
We’ve cleaned everything from antique chandeliers to $10,000 sculptures – your treasures are safe with us.

We guarantee it! If any spot is missed:

1. Call/text us within 24 hours

2. We’ll return to re-clean at no charge

3. You’ll receive a 20% discount on your next service
   With 98% client satisfaction, we rarely need this – but it’s our promise of peace of mind.

How Often Should I Schedule Professional Cleaning?

The ideal cleaning frequency depends on your space, lifestyle, and budget. Here’s our expert recommendation:

🏡 For Homes & Apartments:

• Weekly/Bi-Weekly (Best for busy households)
  ✓ Families with kids/pets
  ✓ High-traffic homes
  ✓ Allergy sufferers
  ✓ Those who love a consistently fresh space

• Monthly (Maintenance clean)
  ✓ Singles/couples with light use
  ✓ Minimalist spaces
  ✓ Budget-conscious clients

• Seasonal/Deep Clean (3-4x/year)
  ✓ Windows, baseboards, and hard-to-reach areas
  ✓ Post-holiday or pre-event refreshes

🏢 For Offices & Commercial Spaces:

• Daily/Weekly (High-traffic businesses)
  ✓ Retail stores
  ✓ Medical offices
  ✓ Gyms/studios

• Bi-Weekly/Monthly (Professional offices)
  ✓ Law/accounting firms
  ✓ Co-working spaces

🎯 Pro Tip:

Start with bi-weekly service, then adjust based on your needs. Most clients find this strikes the perfect balance between cleanliness and cost!

“We switched to Gleam Gang’s bi-weekly plan and will never go back – our home always feels guest-ready!”
– The Thompson Family, Clients Since 2025